Our approach to Corporate Social Responsibility (CSR)

We strive for responsible growth of the Group that is not only financial, but also social and ecological. As a Group, we act by assessing the impact we have on the environment, society and the economic development of the country as well as our stakeholders. Over the years, our approach, initiated in 2012, has been anchored in our operational processes, in the way we serve our customers or interact with our suppliers and through the involvement of our employees.

Green Postal Day 2020

Act with RESPECT

Our approach to corporate social responsibility is built around the acronym RESPECT and covers 7 priority areas for action.

Our key CSR achievements in 2019 (in French only)


POST Luxembourg is moving towards Fairtrade workwear

As part of its corporate social responsibility approach, POST Luxembourg has provided its sales staff with work outfits that comply with fair manufacturing conditions. As such, since November 2020, all staff members in the POST Courrier and POST Telecom sales network have been kitted out with organic cotton jackets and sweatshirts that are Fairtrade certified.
In late 2019, POST Luxembourg launched an in-depth review of clothing suppliers with the support of the NGO Fairtrade Lëtzebuerg. Akabo, a Luxembourg-based supplier, was selected as the partner of choice, as it both fulfils Fairtrade criteria and meets requirements regarding quality and high wearing comfort.
Hjoerdis Stahl, Director of POST Courrier and Deputy managing director of POST Luxembourg, comments: “In line with our CSR approach initiated in 2012, our aim is for POST Luxembourg to strive for responsible growth of the entire Group that is not only financial, but also social and environmental. Following this initial order of more than 750 items of Fairtrade-certified clothing for a part of our staff, we will continue to progress in that direction while assessing alternatives for other types of workwear.

Green Postal Day

For this second edition of “Green Postal Day”, postal services all over the world are reaffirming their commitment to sustainable development.

This year’s Green Postal Day is on 18/09. It is an opportunity for postal services all over the world to reaffirm their commitment to sustainable development.

As a responsible market actor, POST is committed to acting every day to reduce its carbon footprint. Thanks to a policy of sustainable construction, several of our buildings are noteworthy for their energy performance.
Further information here

Release of our 3rd integrated report

POST reports on its financial and extra-financial performance in an integrated report that is published annually.
Discover our 2019 results


A meaningful CSR strategy

“POST has set itself the target of reducing the CO2 footprint of its vehicle fleet by 20%.
The CSR strategy is a meaningful one for the many employees involved, and is also synonymous with a reduction in costs, thanks to the efficiencies generated.
Today, POST operates with over 20 Paxsters (electric vehicles) to distribute the post, and has developed a sustainable construction strategy with very rigorous environmental criteria.”
Further information here

6 beehives at Cloche d‘Or

Since 2018, POST has been harvesting honey from its six hives installed on the Cloche d’Or campus. The honey produced under this initiative to promote biodiversity is shared with our employees and customers. Three of the six hives are equipped with IoT sensors for weight, humidity and temperature.
Video here

The mini-company of the year

For several years, POST has been supporting the not-for-profit organisation Jonk Entrepreneuren, an association set up in 2015 to teach young people and raise awareness about the world of business and entrepreneurship.
At the awards event, Isabelle Faber, Brand & Communication Director at POST,
presented the prize for the “Public Choice Award” to the mini-enterprise FrëschKëscht, which won a total of five prizes including the award for Best Mini-Enterprise of the Year.

The mini-enterprise has created a “FrëschKëscht” box, supplying customers every week with fresh, seasonal products sourced from Luxembourg producers.
Further information here


Isabelle Faber
Director Communication & Public Relations – CSR

Cécile Jacquemart
Responsible for CSR

20, rue de Reims
L-2417 Luxembourg


We have chosen to align our CSR approach with the United Nations’ sustainable development goals.

POST Luxembourg is labelled as a "responsible company" by the National Institute for Sustainable Development and is a member of IMS Luxembourg (Inspiring more sustainability).

We encourage our suppliers to share our commitments: discover our supplier code of conduct („Code de conduite fournisseurs“)

See "Suppliers' code of conduct"

Code of conduct for POST Luxembourg employees

See "code of conduct"