Terms and conditions
- Important information – POST Telecom
POST Telecom fixed-line and mobile-line bills are available on MyPost.
Log in to MyPost - Terms and conditions
- General terms and conditions of sale of POST Telecom S.A.
- General terms and conditions of sale of POST Telecom S.A. - valid from the 1st May 2022 for new contracts and from the 1st June 2022 for existing contracts
- General Terms and Conditions of Sale for Professional Customers
- General Terms and Conditions of Sale for Professional Customers - valid from the 1st May 2022 for new contracts and from the 1st June 2022 for existing contracts
- General terms and conditions for sale of POST Technologies
- Trading-in mobile telecommunications devices valid as from the 27th July 2021
- Special terms and conditions
- Special terms and conditions of sale - fixed Telephone
- Special terms and conditions of sale - POST TV
- Special terms and conditions of sale - Internet
- Special terms and conditions of sale - Mobile
- Special terms and conditions of sale - Garantie +
- Special terms and conditions of sale - shared revenues services
- Special terms and conditions of sale - Webmail
- Special terms and conditions of sale - PerfectSignal
- Special terms and conditions of sale - CleanPipe Easy
- Special terms and conditions of sale - Protection Web
- Special terms and conditions of sale - SMS OPEN & PREMIUM
- Special Terms and Conditions of Sale - POST Telecom invoice billing for digital services
- Special terms and conditions of sale - Maintenance services
- MyPost terms and conditions of use
- MyPost Telecom terms and conditions of use
- ControlCenter terms and conditions of use
- Rate Plan
- Tarif des communications Voix (valid from the 1th January 2023)
- 4G Box (valid from the 1th January 2023)
- BAMBOO (valid from 1th January 2023)
- BAMBOO 2 Duo (valid from 1th January 2023)
- BAMBOO 2 Trio (valid from 17th January 2023)
- Basic (valid from 1th January 2023)
- Basic+ (valid from 1th January 2023)
- ClassicSurf et KioskSurf (valid from 1th January 2023)
- Data to Go (valid from 1th January 2023)
- Data (valid from 1th January 2023)
- ISDN (valid from 1th January 2023)
- LuxFibre (valid from 1th January 2023)
- LuxDSL (valid from 1th January 2023)
- Libre Appel (valid from 1th January 2023)
- PostTV (valid from 1th January 2023)
- SCOUBIDO 3 (valid from 17th January 2023)
- SCOUBIDO DATA (valid from 1th January 2023)
- SCOUBIDO DATA SIM (valid from 1th January 2023)
- SecureConnect (valid from 1th January 2023)
- SMS Premium (valid from 1th January 2023)
- TipTop (valid from 1th January 2023)
- Téléphonie Fixe Analogique (valid from 1th January 2023)
- Webmail (valid from 1th January 2023)
- WiFi POWER (valid from 1th January 2023)
- [Offre PRO] Alarmis (valid from 1th January 2023)
- [Offre PRO] BusinessEurope 2 (valid from 17th January 2023)
- [Offre PRO] Business (valid from 17th January 2023)
- [Offre PRO] ConnectedOffice Essentials (valid from 1th January 2023)
- [Offre PRO] Data to Go (valid from 1th January 2023)
- [Offre PRO] Hostpack (valid from 1th January 2023)
- [Offre PRO] FIT Agility (valid from 1th January 2023)
- [Offre PRO] 4G Box (valid from 1th January 2023)
- Data Sheet
- Net Neutrality and quality of fixed Internet access service
- Other informations
- Personal Data Notice
- Personal Data Notice
- Personal Data Notice - Notice concerning the protection of Personal Data valid from the 1st May 2022 for new contracts and from the 1st June 2022 for existing contracts
- Security Annex – Personal data notice – Professional Clients
- Personal Data Notice (professionals)
- Personal Data Notice (professionals) - Notice concerning the protection of Personal Data valid from the 1st May 2022 for new contracts and from the 1st June 2022 for existing contracts
- Personal Data Notice POST Technologies
- Personal Data Notice (professionals) POST Technologies
- Security Annex – Personal data notice POST Technologies
- Terms and Conditions applicable
- General Terms And Conditions POST Courrier
- Special Terms And Conditions Reduced-rate Postage
- Special Terms And Conditions Post Office Box
- Special Terms And Conditions Holding And Redirecting
- Special Terms And Conditions Import
- Special Terms and Conditions Alternative Drop-off
- Special Terms And Conditions Postage Machine
- Special Terms and Conditions Drop-off Service by Alternative Drop-off Machine
- Special Terms And Conditions Alternative Home Drop-off
- Special Terms And Conditions Smart PostCard
- Special Terms And Conditions meng.post.lu
- Special Terms And Conditions of Shipping Insurance
- Specific conditions eshop (FRENCH)
- Conditions d'utilisation MyPOST (FRENCH)
- Rate Plan
- Other informations
- Information about the characteristics of the universal postal service
- Personal Data Notice
- Complaints procedure POST Courrier
- Terms and conditions
- Special terms and conditions
- Special Terms and Conditions (individual contracts)
- Special Terms and Conditions (professional contracts)
- Special Terms and conditions Visa Gold - Extended insurance coverage
- Special Terms and conditions Visa Gold - Travel insurance and assistance
- Special Terms and conditions Visa - Everyday Insurance coverage
- Fees conditions
- Notice Personal Data
- PSD2 – Interfaces statistics
- Complaints procedure POST Finance
- Calendar of monthly closure